At ShipShopp, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase on ShipShopp.co.uk.

1. Personal Information We Collect

When you use our website or place an order, we may collect the following personal information:

  • Order Information: Name, billing address, shipping address, payment details, email address, and phone number.
  • Device Information: IP address, browser type, and browsing behavior on our site.
  • Marketing Preferences: If you opt-in, we collect preferences related to promotional emails and offers.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including payments, shipping, and confirmations.
  • Communicate with you regarding your orders or customer service inquiries.
  • Detect and prevent fraud or security risks.
  • Provide you with marketing and promotional content (only if you have given consent).

3. Sharing Your Information

  • Third-Party Services: We share necessary information with payment processors, shipping providers, and fraud prevention services to complete transactions.
  • Legal Compliance: If required by law, we may disclose your information to law enforcement or regulatory bodies.
  • Marketing & Analytics: We may use third-party analytics (such as Google Analytics), Facebook pixel to improve website performance.

4. Your Rights (UK GDPR Compliance)

Under UK GDPR, you have the right to:
✔ Access your personal data and request a copy.
✔ Request corrections to inaccurate data.
✔ Ask for data deletion, subject to legal or contractual obligations.
✔ Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at hello@shipshopp.co.uk.

5. Data Retention

We retain your Order Information for as long as necessary to fulfill transactions, comply with legal requirements, and resolve disputes.

6. Cookies & Tracking

We use cookies to enhance your browsing experience. By using our site, you consent to our Cookie Policy. You can manage cookie preferences in your browser settings.

7. Do Not Track (DNT) Signals

We do not modify our data collection based on Do Not Track signals received from your browser.

8. Our Terms and Conditions

You also need to check and accept our Terms and Conditions.

9. Changes to This Policy

We may update this policy periodically to reflect legal, operational, or service changes. The latest version will always be available on our website.

10. Contact Us

For privacy concerns or complaints, contact us at:
📧 Email: hello@shipshopp.co.uk